1. Are You a New Advertiser? Register Yourself!

• Click on WhatsApp and Answer 5 simple questions.
• Share Pictures of Your Past Projects
• Share you target audience (types of Project, Budget Range, Location)

2. Key points to keep in mind when you get on-boarded.

It's important to show your availability for calls when you get the notification by responding to WhatsApp message with "I'm, Interested". We will directly connect you with customers actively looking for interior design services. By being responsive, you can maximize your chances of converting these leads into clients.

3. Important Points to Convert a Lead After the 1st Call

• Post the 1st connect, it's important to do a follow-up and build your rapport.
• Share Pictures of Your Past Projects
• All our leads are genuine & in-market, it’s important that some senior person talks to them, so they know some experienced person is talking to them.
• If they don’t answer your follow-up call, try them during the weekend . Maximum response comes during the weekend when they are relaxed.
• Try to contact them for a week before considering the lead uncontactable.
• Lot of clients would like to see your past projects / work in your area, so keep a simple PDF portfolio / Videos ready and share it on WhatsApp.
• Keep in constant touch with leads, so your company is always on top of their mind.

4. How Leads Are Billed to You? Definition of a Valid Lead

• When 1st contact is established and you speak to lead over the call.
• Lead is genuine and seeking in interior designing services.
• Lead is from your specified geography.
• All our leads would be In-market i.e. they are looking for the services you are providing, however we do not guarantee conversions. Conversion depends on your sales skills, however our data across 3000+ interior designers like you shows that on an average 2 customers would convert out of 10 genuine leads.

5. What is Called as Invalid Lead? Definition & How to Replace

Get Free replacement for the leads which do not match the criteria you define at the sign-up stage! Following types of lead would qualify for replacement.

• Lead is seeking service not specified by you.
• Lead seeks service outside specified geography.
• Lead is job-seeking or soliciting contracts, etc.
• Example of Invalid Lead...
  - If at the Sign-up stage you have mentioned your customer profile as
  --- Type of Service: Residential Interiors Only
  --- Target City: Bangalore
  --- Budget Range You Would Accept: Rs.3 to 10L
  
• Now if you get a lead who...
  - Seeks restaurant interiors is invalid and you will get a replacement.
  --- Looking for Residential Interiors in Mysore is invalid and you will get a replacement.
  --- Says they are looking for a Job or Some Collaboration with you to sell their products, is invalid and you will get a replacement.
  

6. How to Replace Leads

You can ask for replacement immediately after you get connected with the lead, the replacement window is opened for 30 min after the 1st call.

• WyseB’s Quality team will review your request's validity.
• Replacements will be provided for all legitimate requests.
• On replacements, the decision of WyseB’s Quality team is final.
• When you are in a trial period, no replacement will be given.
• Raise "Replace Lead" request within 4 hours of lead receipt on WhatsApp or https://crm.wyseb.com

7. What Cannot be Replaced?

After the 1st contact that we establish, they stop responding due to any reasons like...

• Your Price Is High or Low.
• They found Better Deal elsewhere
• They cancelled the appointment.
• They become cold after speaking to you for any other reason.
• If they take a quotation / Estimate then they stop responding.
• A customer asked for advice to complete a project related to a service you offer.
• A customer was researching potential projects or prices related to a service you offer.
• You generally service an area or provide a service, but are temporarily unable or unwilling to provide these services for any reasons like time constraints etc.
• A lead was received outside of your business hours.